Data Security

Jaya88 Privacy Policy — Our Commitment to Keeping Your Information Safe

Your personal information is fully secure at Jaya88. This privacy policy clearly explains how we collect, store, and protect your data.

Last Updated: January 2026
Language: English
Reading time: 7–9 minutes
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Introduction & Applicability
Who This Policy Applies To

Welcome to jaya88. This Privacy Policy applies to all members and visitors of the jaya88 platform. By using our website, opening an account, or accessing any of our services, you agree to the terms outlined in this policy.

We believe your personal data belongs to you. Jaya88 never sells, shares without authorization, or misuses your information. This privacy policy clearly states what data we collect, why we collect it, and how we keep it safe.

Please read this policy carefully before using our platform. If you have any questions, feel free to reach out to our support team.

This Privacy Policy is an integral part of Jaya88's Terms & Conditionsterms and conditions. Continued use of the platform constitutes your acceptance of this policy.

1
What Information We Collect
From Registration to Every Transaction

Jaya88 collects various types of information from you. This data is gathered in two main ways — information you provide directly, and information collected automatically through your use of the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, browser, and device information Security & User Experience Improvement
Betting Activity Betting history, preferred sports Service Personalization & Responsible Gaming
Cookies & Tracking Session data, page visit information Site Functionality & Analytics

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against Jaya88's policy.

2
How We Use Your Information
Understand Exactly How Your Data Is Used

Jaya88 uses your information only for specific, legitimate purposes. The main reasons we use your data are explained in detail below:

  • Account Management: Your identity and contact details are used to create, verify, and secure your account.
  • Payment Processing: Your financial information is used to process deposits and withdrawals and to handle all financial transactions securely.
  • Customer Support: Your information is used to resolve complaints, provide support, and assist you effectively.
  • Promotional Offers: Your information may be used to send you relevant bonuses and offers based on your preferences and betting habits — but only with your consent.
  • Security & Fraud Prevention: Technical data is used to detect unusual activity, identify multiple accounts, and maintain platform security.
  • Legal Obligation: Data is retained to comply with regulatory requirements and AML (Anti-Money Laundering) guidelines.
  • Responsible Gaming: Your betting activity is monitored to detect signs of problem gambling and to provide support where needed.
  • Site Improvement: Analytical data is used to improve your browsing experience, fix bugs, and develop new features.

Jaya88 never sells your data to advertising networks or shares it with third parties for marketing purposes.

3
Who We Share Your Data With
Limited & Controlled Data Disclosure

Jaya88 shares your personal information only in specific circumstances and with specific parties. Your data is never disclosed unnecessarily under any conditions.

Parties with whom limited data may be shared:

  • Payment Providers: Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, and Rocket.
  • Identity Verification Agencies: Identity information may be shared with authorized verification partners to complete the KYC process.
  • Legal Authorities: Information may be shared with authorities when required by court order, government directive, or legal investigation.
  • Technology Partners: A limited number of technology service providers involved in operating the site may have access to functional data — however, they are not permitted to use it for their own purposes.

Before sharing any data with third parties, Jaya88 ensures they are bound by appropriate confidentiality agreements and are capable of maintaining data security.

4
Data Security Measures
Technical & Organizational Security

Jaya88 uses state-of-the-art technology to protect your data. Our multi-layered security infrastructure safeguards your information against unauthorized access, alteration, or damage.

SSL/TLS Encryption
All data transmissions are secured with 256-bit SSL encryption, keeping your information invisible to third parties.
Two-Factor Authentication
Two-Factor Authentication (2FA) is available for account access, providing an extra layer of security.
Encrypted Storage
All stored sensitive data is kept encrypted on secured servers.
24/7 Security Monitoring
Our security team monitors systems around the clock to detect any suspicious activity.

Please note that no organization can guarantee 100% security on the internet. We strongly encourage you to keep your password safe and report any suspicious activity to us immediately.

5
Cookies & Tracking Technologies
How We Use Cookies

Jaya88 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

The cookies we use:

  • Essential Cookies: These cookies are essential for the site to function. They handle tasks like maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: These cookies remember your preferences, language settings, and personalization options.
  • Analytical Cookies: These cookies collect statistical data such as which pages are visited and how long users spend on them.
  • Security Cookies: These cookies are used to detect fraud and keep your account secure.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the site.

6
Data Retention Period
Data Retention Policy

Jaya88 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records Minimum 7 years (legal obligation)
Betting History 3 years after account closure
Communication records (support tickets) 2 years after resolution
Logs & Technical Information Up to 12 months
Marketing Consent Information Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized.

7
Your Privacy Rights
What You Can Request

As a Jaya88 member, you have several important rights over your own data. We fully respect these rights and make every effort to fulfill your requests as promptly as possible.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections or updates to any inaccurate information in your account.

Right to Erasure

In certain circumstances, you may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You may request that your data be used only in a limited way for specific purposes.

Right to Data Portability

You have the right to receive your data in a structured format and to transfer it elsewhere.

Right to Object

You may opt out of your data being used for marketing or other specific purposes.

To exercise any of these rights, please contact us: privacy@jaya88.app — We aim to respond within 30 business days.

8
Protection of Minors' Data
Not available to anyone under 18 years of age

Jaya88 is strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.

Age verification is mandatory at registration. If we discover that an account has been created by anyone under 18, we will immediately close that account and delete all associated data.

If you believe a minor is using Jaya88, please contact us immediately: support@jaya88.app

9
Policy Changes & Updates
You'll Be Notified of Any Changes

Jaya88 reserves the right to update this Privacy Policy as needed. Changes may be made in response to legal updates, new technologies, or shifts in business operations.

For significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after any such changes will be considered acceptance of the updated policy.

The date of the last update will always be shown at the top of this page. Previous versions are available upon request.

Last Updated: January 2026
Version: 2.1
privacy@jaya88.app
Why We're Different
Jaya88's Commitment to Privacy
Full Encryption

All your data is protected with 256-bit SSL encryption — security is enforced at every level, from transmission to storage.

KYC Verification

Every member's identity is verified through a rigorous KYC process, which helps prevent fraud and money laundering.

No Data Sales

Jaya88 never sells your personal information to third parties. Your data stays yours.

Your Control

Viewing, correcting, or deleting your data is entirely in your hands. Just let us know.

Limited Retention

We do not retain data beyond what is necessary. Once the specified retention period ends, data is securely deleted.

Fast Response

We are committed to responding to all privacy-related requests within 30 business days.

Start Betting Safely with Jaya88

Your privacy and security are our top priority. Join Jaya88 and bet with confidence on Bangladesh's most trusted Sports Betting platform.

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